HOUSEKEEPING DEPARTMENT

 

Operation Concept

 

Personnel Structure

 

Cabin Standards - Embarkation

Bathroom

 

Cabin Standards - During the Cruise

Morning Service

Cabin

Bathroom

 

Cabin Standards - During the Cruise

Evening Service

Cabin

Bathroom

 

Cabin Standards - During the Cruise

Embarkation- Checklist

 

Cabin Standards - During the Cruise

Morning Service - Checklist

 

Cabin Standards - During the Cruise

Evening Service - Checklist

Morning Service - Procedures

Evening Service Procedures

 

Cabin Service

 

Hours Of Work

 

Standards

 

Checklists

 

Section Lists

 

Greeting Passengers

 

Entering a Cabin

 

Empty Cabins

 

Dirty Linen

 

Clean Linen

 

Working Practices

 

Cabin Inventory

1) Cabin Items

2) Linen Items

3) Bathroom Items

 

Spring Clean

Spring Clean - Cabin Standards

Spring Clean - Check List

Room Service

 

Vending Machines

 

Puplic Areas

 

Hours of Work

 

Section List

 

Standards and Checklists

 

Public Area Toilets

 

Public Area Toilets - Standards List

 

Public Area Toilets - Checklist

 

Public Area - Main Show Lounge and Bar Checklist

 

Crew Areas

 

Hours of Work

 

Section List

 

Standards and Checklists

 

Shampooning

 

Rota System

 

Cleaning Times

 

Spot Cleaning

 

Cleaning Instructions

 

Eqipment Care

 

Cleaning Product List

 

Maintenance

 

Furnishings Status Report

 

Linen

 

Passenger Linen

 

New Linen

 

Collection and Issuing

 

Crew Linen

 

Passenger Laundry

 

Crew and Officer Laundry

 

Cleaning Cloths

 

Purchasing an Requesitions

 

Purchasing

 

Delivery

 

Requisitioning

 

Par Stock List

 

Budget Considerations

 

Uniforms

 

Housekeeper/Head Cabin Stewardess

 

Cabin Stewards/Cleaners

 

Laundry master and Laundry utilities

 

Cabin utilities

 

Slop Chest

 

Personal Hygiene

 

Guidelines

 

Hair and Make-up - Women

 

Hair - Men

 

Jewelry

 

 

HOUSEKEEPING DEPARTMENT