Key Accountabilities

  • Crew Purser handles the administration of the crew in all matters.

Reports to

  • Hotel Director, Food & Beverage Manager, Chief Purser

Subordinate Personnel

  • None

Areas of Responsibility

  • Sign ON and sign OFF all crew.
  • Checks if new sign ON crew member have all necessary documents (STCW 95, Medicals etc)
  • Cabin Assignments for Officers, Staff and crew.
  • Issues the crew identification cards.
  • Coordinates with the department heads the crew rotation and vacation schedule.
  • Presently all the company’s policies and procedures to crew member.
  • Communicate with shore side office regarding all new issues, deck and engine,
  • Directly to the company. Hotel crew issues in the hotel department ashore to the company.
  • Prepares payroll and pays the monthly salaries to all ship personnel.
  • Assure that all crew signed the ship’s articles.
  • Prepare and keep and update of the crew list and crew cabin list.
  • Prepare and keep an update of the crew effect list.
  • Assist the Chief Purser with the custom clearance.
  • Have continuously open hours in your office to hear all the crew matters which they have and support them as good as possible.
  • Inform the crew continuously concerning cabin standards and hygiene.
  • Put the ship rules which have to do with crew following up on your pin wall.
  • Instruct and support new crew members onboard. They can do just a good job if they know how they have to live and arrange everything in crew areas.
  • Attend the crew cabin inspections.
  • Control with open eyes the crew showers and toilettes and inform in case of uncleanness the Housekeeper.
  • Collect all certificates from the embarking crew, Safety Officer has do check all the documents.
  • Crew Purser receives from Safety Officer Instructions concerning safety numbers of embarking crew. Crew Purser is not authorized to assign safety numbers to crew.

Appearance/Personal Hygiene

  • The appearance of the entire personnel on board the ship reflects the reputation and image of the company; therefore a great deal of emphasis is placed on a professional appearance.
  • The Company expects you to maintain the highest standard of personal appearance and hygiene at all times.
  • Approach passengers in a friendly manner; show a helpful attitude at all times,
  • Always have a smile and be courteous and pleasant.
  • Good grooming, clean uniforms, appropriate shoes and hygiene care should be part of the basic qualities.
  • Always use a deodorant, cologne (make up) and mouth wash.
  • Be punctual when reporting for duty and check your work schedule to terminate when you will work.
  • If in passenger areas full uniform is to be worn: hat, scarf, jacket, name tag, pants and proper shoes.
  • Have a clean neat personal appearance.
  • Special attention to grooming, hygiene care and clean and proper uniforms and shoes.
  • Hair must be well groomed, neat and not extend over the shirt collar and always be kept clean.
  • A moustache is acceptable if kept neatly trimmed.
  • Big earrings and big necklaces are not to be worn on duty and more than one moderate size ring is not acceptable.
  • Smoking is not permitted while on duty.
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