Crew Purser handles the administration of the crew in all matters.
Reports to
Hotel Director, Food & Beverage Manager, Chief Purser
Subordinate Personnel
None
Areas of Responsibility
Sign ON and sign OFF all crew.
Checks if new sign ON crew member have all necessary documents (STCW 95, Medicals etc)
Cabin Assignments for Officers, Staff and crew.
Issues the crew identification cards.
Coordinates with the department heads the crew rotation and vacation schedule.
Presently all the company’s policies and procedures to crew member.
Communicate with shore side office regarding all new issues, deck and engine,
Directly to the company. Hotel crew issues in the hotel department ashore to the company.
Prepares payroll and pays the monthly salaries to all ship personnel.
Assure that all crew signed the ship’s articles.
Prepare and keep and update of the crew list and crew cabin list.
Prepare and keep an update of the crew effect list.
Assist the Chief Purser with the custom clearance.
Have continuously open hours in your office to hear all the crew matters which they have and support them as good as possible.
Inform the crew continuously concerning cabin standards and hygiene.
Put the ship rules which have to do with crew following up on your pin wall.
Instruct and support new crew members onboard. They can do just a good job if they know how they have to live and arrange everything in crew areas.
Attend the crew cabin inspections.
Control with open eyes the crew showers and toilettes and inform in case of uncleanness the Housekeeper.
Collect all certificates from the embarking crew, Safety Officer has do check all the documents.
Crew Purser receives from Safety Officer Instructions concerning safety numbers of embarking crew. Crew Purser is not authorized to assign safety numbers to crew.
Appearance/Personal Hygiene
The appearance of the entire personnel on board the ship reflects the reputation and image of the company; therefore a great deal of emphasis is placed on a professional appearance.
The Company expects you to maintain the highest standard of personal appearance and hygiene at all times.
Approach passengers in a friendly manner; show a helpful attitude at all times,
Always have a smile and be courteous and pleasant.
Good grooming, clean uniforms, appropriate shoes and hygiene care should be part of the basic qualities.
Always use a deodorant, cologne (make up) and mouth wash.
Be punctual when reporting for duty and check your work schedule to terminate when you will work.
If in passenger areas full uniform is to be worn: hat, scarf, jacket, name tag, pants and proper shoes.
Have a clean neat personal appearance.
Special attention to grooming, hygiene care and clean and proper uniforms and shoes.
Hair must be well groomed, neat and not extend over the shirt collar and always be kept clean.
A moustache is acceptable if kept neatly trimmed.
Big earrings and big necklaces are not to be worn on duty and more than one moderate size ring is not acceptable.
